Privacy Policy for Wunderstood

At Wunderstood.com and through the Wunderstood Chrome Extension, accessible from https://wunderstood.com, one of our main priorities is the privacy of our users. This Privacy Policy document explains the types of information that is collected and recorded by Wunderstood.com and the Wunderstood Chrome Extension, and how we use this information.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online activities, including our website and Chrome extension, and is valid for users with regards to the information that they share and/or collect on Wunderstood.com and through the Wunderstood Chrome Extension. This policy does not apply to any information collected offline or via channels other than our website and Chrome extension.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Wunderstood.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website and its associated extensions, Wunderstood.com and the Wunderstood Chrome Extension use "cookies". These cookies are used to store information, including users' preferences and profile details such as their Wunderstood UUID. This information is not used to identify the user outside of Wunderstood, but it is essential for enabling certain features of the extension. For instance, when a UUID is present in the cookies, it indicates to the extension that a valid user is trying to access its features. Cookies also help to track the availability of credits for each user, which is vital for the functioning of the extension. Furthermore, cookies contribute to optimizing the users' experience by customizing our web page content based on users' browser type and/or other information.

Right to Deletion

Subject to certain exceptions outlined below, upon receiving a verifiable request from you, we will:

  • Delete your personal information from our records;
  • Direct any service providers to delete your personal information from their records.

Please note that we might not be able to comply with requests to delete your personal information if it's necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a service or product you requested, or that is reasonably anticipated within the context of our ongoing business relationship with you, or otherwise fulfill a contract between us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activity;
  • Debug and identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure another consumer's right to exercise their free speech, or exercise another legal right;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public's interest that complies with all other applicable ethics and privacy laws, especially when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have your informed consent;
  • Enable internal uses that align with your expectations based on your relationship with us;
  • Comply with existing legal obligations;
  • Use your personal information internally in a lawful manner that's compatible with the context in which you provided it.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Wunderstood.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Wunderstood.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Wunderstood.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Wunderstood.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Wunderstood.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Our Privacy Policy was created with the help of the Privacy Policy Generator.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@wunderstood.com